Frequently Asked Questions
Is Airposted safe?
Yes, buyers and travelers should meet at public locations and there is no cash handling involved.
Is there cash involved?
There is no cash involved as the buyer pays for the item through our secure platform. We hold the buyers payment until they receive the item and mark it as delivered. Once marked as delivered by the buyer, we release the payment directly into the travelers account. The traveler simply hands the product over to the buyer with no strings attached.
What is a carrying fee?
A carrying fee is the amount of money a buyer pays a traveler for buying and delivering product(s) to them.
How is a carrying fee determined?
Airposted has no involvement in determining a carrying fee - it is completely negotiated between the buyer and traveler. If either the buyer or traveler sends an offer the other party doesn’t like, they are able to send a counter offer until they have come to an agreed price. We recommend travelers determine the carrying fee they will charge based on factors such as product size, weight, price and ease in which the traveler is able to obtain the product. Depending on the product, there may be VAT, customs and local shipping fees involved with transporting the product as well. We recommend buyers keep these same factors in mind when negotiating the carrying fee.
What is the exchange rate?
Our exchange rate is simple and there are no hidden costs. We use the current exchange rate found in PayPal.
Can I return items?
We want to ensure you receive the best product and don’t have any complaints. If the product was damaged, opened or did not meet your expectations, please contact Airposted support and we will try to do our best to fix the issue.*
*We are currently working to get a $300 insurance per traveler per trip in case of lost or damaged items.
Is my information secure?
We are registered in the United States and operate in compliance with the regulations of United States Federal Government. We will never share or post anything about our users without permission. We will also never use user information for promotional activities without permission.
Is Airposted on social media?
Yes! You can find us on Facebook, Instagram and Twitter at the moment.
Where should buyers and travelers meet?
Airposted leaves determining a meeting location up to the buyer and traveler but strongly recommend choosing a busy public place such as a coffee shop or airport.
What does a traveler do after accepting to deliver an item(s)?
After a traveler accepts a request and buyer pays for the item(s), the first thing the traveler should do is purchase the item(s) they are taking to the buyer. The traveler has to use their own money to purchase the item but don’t have to worry about not getting paid. The buyer has already paid but we simply hold their money for protection. As soon as the traveler has delivered the product, we release that payment to the traveler within 3-5 business days.
Can buyers cancel a request after paying for the product?
Unfortunately, once the buyer has already paid for the product, the traveler has likely purchased the item and therefore the buyer cannot cancel that request. Buyer can cancel and delete any requests that haven't been already paid for.
What is the estimated delivery time?
Delivery depends entirely on the travelers trip itinerary. Buyers can receive item(s) in as little as 48 hours. The sooner the traveler is set to travel, the sooner the buyer receives the product.
What happens if someone misuses Airposted?
Laws in different countries and states may vary and Airposted will not be held liable if any illegal occurrence occurs between the traveler and buyer. Airposted is a platform connecting two parties and the actions of buyer and travelers are their own. If misconduct is proven against an Airposted verified customer, we will take all necessary steps in means of state, federal and the country laws to reimburse the other party.
Can I request products from any website through Airposted?
Yes, you can request products from any website..
Who can use Airposted?
Anyone aged 18 and up.
Is it necessary to sign up to use Airposted?
Through Facebook or email.
Can I order over the phone?
Travel and Earn
Become a traveler, carry products and make money while traveling the world. Be a verified traveler and get paid upfront before travelling, for now US citizens only.
Order through Traveler
Shop for goods from anywhere in the world – where they are the cheapest or uniquely available. An Airposted traveler will deliver it for a carrying fee.
Order through Airposted
Shop for goods from the US. Get them delivered to you via Airposted Express Mail. Add multiple products from same or different stores to save on shipping.